- St. John's, NL
- April 29, 2024
- Dynamic and dedicated professional with a proven track record in fast-paced environments across Tunisia, Vietnam, and Egypt. Eager to bring diverse skills and a commitment to excellence to the Front Desk Hotel Clerk role
- Adept at delivering exceptional customer service and managing tasks efficiently under pressure
- Client-focused approach and adaptability
- Recognized for reliability and teamwork, with awards for outstanding service
- Skilled in balancing sitting, standing, and walking tasks to meet job demands
- Efficient interpersonal skills, excellent oral and written communication abilities
- Flexible and adaptable with sound judgement and organizational skills
- Proficient Adobe Creative Cloud; Microsoft Office Word, Excel, PowerPoint, Outlook; accurate keyboarding speed of 50 wpm
Education
Finance and Credit
Tourism Management
Experience
• Created company logos, promotional materials, and presentation
• Conducted meetings with clients to comprehend their design requirements and visions
• Supervised social media projects across several platforms
• Kept up with the latest design trends and techniques
• Assisted clients in finalizing designs through multiple iterations
• Met tourists on arrival at the airport and farewelled to the airport at the end of their stay
• Provided courteous, prompt and careful handling of customer baggage, loaded and unloaded baggage into transport, transferred tourists to accommodation places
• Accompanied individuals or groups on city tours, waterways, industrial and other establishments, and collected funds for extra services
• Assisted tourists by explaining local customs and historical highlights and answering questions
• Provided customers with necessary information and assisted guests in understanding cultural nuances while working with team members on routes
• Resolved problems with itineraries, service, and accommodations
• Provided positive teamwork and ongoing support to the tourists, worked closely with sellers, and had constant communications with colleagues
• Monitored customer safety and assisted in a friendly and courteous manner
• Cleaned and organized places for transfers if needed, performed physically demanding tasks effectively using the safest and most efficient methods possible
• Performed additional duties as assigned by Managers and Supervisors
• Managed customer accounts and negotiated settlements in compliance with bank policies
• Conducted collections activities via phone and email, documenting interactions accurately
• Reported to department manager on daily basis and handled post mail delivery to debtors
