- St. John's
- May 23, 2024
Well-organized and proactive individual with experience in administrative duties, cashier responsibilities, and providing excellent customer service. With a medical background, I am empathetic and caring towards others. I am a quick learner who constantly strives for improvement. I do not shy away from challenges and aim to be a useful and valuable member of the team and the company.
Education
The Faculty of Dentistry offers a second-level (master's) higher education in the field of "Healthcare" specializing in "Dentistry," with an educational qualification of "Master of Dentistry" and a professional qualification of "Dentist." I received a solid theoretical and practical foundation during my studies.
Experience
Greeted patients with a smile and escorted them to the treatment rooms, creating a friendly and welcoming environment.
Prepared patient charts at the beginning of the day to streamline and expedite the dentist's workflow.
Readied the treatment room for each patient by disinfecting surfaces and preparing the necessary set of tools, ensuring a safe and sterile environment.
Responsible for the sterilization, autoclaving, and packaging of used instruments in compliance with health and safety regulations.
Assisted a dental surgeon with tooth extraction procedures, providing necessary tools and support during operations.
Supported a dental therapist during caries treatment procedures, ensuring efficient handling and availability of required instruments.
Assisted an orthodontist with the installation and adjustment of braces, facilitating effective patient treatment.
Conducted thorough cleaning of the treatment room weekly, maintaining high standards of clinic hygiene and organization.
o Greeted patients and provided customer service.
o Scheduled, modified, and canceled appointments as needed.
o Responded to phone calls, messages, and emails.
o Performed cashier duties, handling payments via card and cash, operating cash registers and POS system, calculating daily/shift payments received, and reconciling with total sales.
o Cleaned reception area.
o Received and verified the delivery of supplies.
o Formulated patient orders (list of required tests) according to doctors’ prescriptions, collected payments based on the price list.
o Conducted venous and capillary blood collection, ensuring reliable storage of blood samples according to protocol until laboratory dispatch.
o Maintained a clean and sterile environment in the procedure room, as well as the reception and office areas as necessary.
