Daryna Prokopyk

• Ensured the guest feels important and welcome in the restaurant
• Coordinate daily Front of the House and Back of the House restaurant operations
• Inventory management of supplies and merchandise.
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts

• Provide exceptional customer service to guests, including check-in, check-out, and addressing inquiries and special requests
• Assist guests with room reservations, cancellations, and changes, ensuring accuracy and efficiency
• Greet arriving guests, process check-ins, and collect payments. Check out departing guests, providing accurate invoices and settling any outstanding charges
• Serve as an information resource for guests, offering local recommendations, directions, and information about hotel amenities