- St. John’s
- October 22, 2024
A dedicated, responsible and positive minded customer service agent with strong communication skills. More than 2 years of experience in hospitality and another 2 in administration. Ability to work in multinational and multicultural environment and attend customers in 4 different languages. Goal-oriented team player committed to contribute to a company's growth.
Education
Experience
Administrated a Bed and Breakfast accommodation using Little Hotelier and Booking.com platforms. Answered incoming calls and emails, responding to customer's inquiries.
Served as a primary contact for present guests, found an adequate solution to different types of requests and emergencies, helped them with activities planning. Cooked and served breakfast on specific days, helped with housekeeping and managed supplies stock. Handled payments and financial records.
