- St. John's
- January 26, 2024
“I am a diligent and energetic professional with a strong customer-centered mindset, currently holding an open work permit in Canada. With a solid background in the service industry, I possess a wealth of knowledge and am eager to apply my expertise to new and challenging opportunities.”
Education
Experience
Guest Services:
Welcomed guests with a warm reception, skillfully arranged seating, provided meal suggestions, ensured their immediate needs were met, and graciously saw off guests, to provide customer-centered services.
Ordering and Checkout:
Inquired about meal preferences at the tableside, noted orders, entered them into the system, and efficiently handling billing transactions, including credit card, cash, and other digital payments.
Environment Maintenance:
Counted and managed inventory. Maintained a clean and inviting ambiance for customers, involving washing dishes and tidying dining tables, ground, and restrooms.
Meal Preparation:
Managed ingredient inventory, skillfully assembled meals, replenished tableware and sauces in the buffet area, packaged meals for takeaway, and washed dishes.
Learning Management: Entered attendance and exam score data into the administrative system. Attentively followed up on students' learning progress in person or through phone calls and suggested suitable courses based on their study advancement.
Teaching Environment Maintenance: Set up microphones, speakers, and video recording systems and maintained the cleanliness of blackboards to ensure an optimal learning environment.
Additional Support: Proactively assisted students in resolving learning-related issues.
Ordering and Checkout:
Proficiently navigated the order system to input customers' orders at the counter, personalized suggestions for cakes and beverages based on customers' preferences, and efficiently completed the check-out process using a variety of payment methods, including credit card, cash, and more.
Beverage and Cake Preparation:
Crafted a diverse range of beverages, including coffee, classic tea, and specialty beverages, ensuring precise measurement and blending for a consistent product experience. Assembled and adorned cakes meticulously, and skillfully packaged them into exquisite cake gift boxes.
Environmental Maintenance:
Proactively replenished tableware in the buffet area and maintained cleanliness in both the meal preparation area and the dining area.
