Igor Poliakov

Direct communication with stakeholders concerning new features implementation and close coordination with business analyst team. Supervision of the whole QA process in the company – being responsible for any QA product relating issues. Leading QA team, including new QA engineer’s interviewing and hiring, supervising existing colleagues including performance tracking and couching.

Development of test cases coverage for multiple projects of varying size: participation in healthcare (CRM mainly) and fintech projects (including money transfers and crypto trading). Functional testing: web, mobile, API, database.

Functional testing of desktop and web-based applications (requirement analyses, test design, test execution, defect tracking). Verification that real-world use cases and user expectations are simulated and met.

Office IT infrastructure maintenance (hardware and software).

Management of logistics costs and invoices on regular and additional services, statistics data analysis and reporting. Monthly bills from 3PL/Service providers processing, checking and approving and arranging payments (POs), giving info for accruals to Finance. Communicating with the service providers regarding all issues concerning payments and invoice data accuracy. 3. Negotiations with 3PL/Service providers, tenders preparation (analysis of the suppliers base, identification of this base optimization on a regional/global level; build/collect and analyze cost models with related cost element breakdowns to identify main cost drivers and generate cost savings). 4. Control of compliance the commitments from 3PL and work procedures (service level, KPI's, operational instructions).5. Transport and w/h tenders preparation and active process participation to decrease costs and optimize supply services. 6. Periodical stock takes, organization of inventory count, checking physical stock availability to JDE database correspondence, control the discrepancies, relevant adjustments performance. 7. Claims to factories and carriers workout, regarding missing and damaged goods. Shortages calculation, credit notes and billing request preparations. 8. Expiry dates controlling and organization of goods delivery to distributors and final customers regarding FEFO principle (first expiry first out). 9. Damaged goods destruction (sending request to service provider, documentary maintenance and input in the system, write off performance).10. All types of local embellishment maintenance and co-packing process support both for national promo during peak season marketing activities or specific client demands (bundle packing, promo units, stickering). Cooperation with customs brokers: providing customs with necessary info, controlling of payments to customs and other authorities connected with customs clearance, preparing documents for re-accreditation.

Client’s direct supervision with necessary technical software support: coordinate all clients’ related matters and resolve any issues regarding incorrectly provided or missing data, reports containing wrong calculations etc. Ensuring that client’s agreement obligations are met: verifying invoice accuracy, supporting documents checking, processing invoices and requests for payment preparation. Trend analysis performance: to ensure compliance with all internal procedures and processes, tasks completion within a timely manner, striving to lower issues, solving and analyzing problems and improving process efficiency. Business correspondence management: minutes of conference call meeting recording and distributing notes to all involved parties.