Antonina Bakhchinova

Results-oriented Senior Client Manager and housekeeper with a proven track record in building and maintaining strong client relationships Seeking an appropriate position to utilize my expertise and contribute to the success of an organization.
EXPERIENCE
March 2023 - November 2023
ELECTRICIAN, MGB MONTREAL
Installed and laid cables according to electrical schematics.
Utilized drills and other tools for precise and efficient cable installation.
Assembled and installed equipment for electric cabinets, ensuring proper wiring and connection.
Conducted electrical inspections, identifying issues and ensuring compliance with safety standards.
March 2022 - March 2023
HOUSEKEEPER, Kidev Hotel
Performed excellent client services
Sweeped, mopped, washed floors
Dusted furniture and vacuumed carpeting and area rugs,
Made beds, changed sheets and distributed clean towels and toiletries Washed windows, walls and ceilings if necessary.
Attended to guests' requests for extra supplies
Stocked linen closets and other supplies areas
Cleaned, and disinfected bathroom fixtures
Cleaned and disinfected public areas such as changing rooms, showers and elevators Picked up debris and empty trash containers
January 2021 - February 2022
SENIOR CLIENT MANAGER, ASKANIYA P-AK UKRAINE
Cultivated and maintained strong relationships with key clients, ensuring customer satisfaction and loyalty.
Collaborated with cross-functional teams to deliver integrated solutions that meet client needs.
Conducted regular business reviews with clients to assess performance and identify opportunities for improvement.
keeping records of customers and goods in such programs as 1C, BTB, B2B, Katalina Led a team of client managers, providing guidance, coaching, and support for professional development.
1
LUXEMBOURG

January 2020 - January 2021
HR RECRUITER ROVAS UKRAINE
Managed end-to-end recruitment processes, from sourcing and screening to interviewing and onboarding.
Developed and maintained strong relationships with hiring managers to understand staffing needs and requirements.
Utilized various recruitment methods, including social media, and networking, to attract top talent.
Conducted behavioral and competency-based interviews to assess candidate suitability for roles.
Negotiated job offers, managed candidate expectations, and ensured a positive candidate experience.
Collaborated with HR partners to ensure seamless onboarding and integration of new hires
EDUCATION
SEPTEMBER 2014 - JUNE 2017
BACHELOR IN MARKETING, "UKRAINE" UNIVERSITY SKILLS
- Cleaning
- Customer service
- Attention to details
- Relationship building
- Leadership and team management - Client retention and satisfaction
- Cross-functional collaboration
- Business development
- Data analysis and reporting
LANGUAGES
Ukraine (native) Russian (advanced) English - basic
UKRAIN