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Alona Korosko

Administrative assistant
  • St. John`s
  • October 17, 2023

Organized Administrative Assistant experienced in assisting with daily office needs, managing general administrative activities and education. Highly-developed communicator with outstanding skills in complex problem-solving and known how to provide caring and comprehensive support to families and children. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature.

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Phone Number
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Education

Master's @ NATIONAL PEDAGOGICAL DRAGOMANOV UNIVERSITY
Sep 2020 — Dec 2021
Bachelor's @ NATIONAL PEDAGOGICAL DRAGOMANOV UNIVERSITY
Sep 2014 — Jun 2018

Experience

ENGLISH TEACHER @ SCHOOL N.104
Sep 2022 — Aug 2023

• Led all aspects of the program, including curriculum development and student assessment.
• Designed and implemented daily lesson plans tailored to the curriculum and program.
• Instructed students aged 5-10, ensuring engaging and effective learning experiences.
• Fostered strong relationships with parents, offering advisory assistance and updates on student progress.
• Provided individualized instruction to meet the needs of all students.
• Assigned and corrected homework.
• Identified children's individual learning needs.
• Participated in staff meeting and teacher training workshops.

ADMINISTRATIVE ASSISTANT @ NATIONAL PEDAGOGICAL DRAGOMAN UNIVERSITY
Feb 2020 — Aug 2022

• Managed communication with clients, addressing inquiries via email, phone, and in-person.
• Promoted programs and services, advising prospective clients on suitable programs.
• Facilitated the enrollment process for new customers, handling related paperwork efficiently.
• Organized, updated and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records using computer databases and filing systems.
• Provided administrative support to various levels of administration.
• Prepared diverse documents, including correspondence, agendas, reports, and event programs

CUSTOMER SERVICE REPRESENTATIVE @ UKRAINIAN POSTAL SERVISE “UKRPOSHTA”
Nov 2019 — Feb 2020

• Delivered exceptional customer service through phone interactions.
• Answered customer inquiries and provided accurate information regarding products and services.
• Processed customer requests, ensuring accurate and timely feedback.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Recorded and maintained customer information in the database.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.

OFFICE ASSISTANT (ADMINISTRATOR) @ NATIONAL PEDAGOGICAL DRAGOMANOV UNIVERSITY
Sep 2016 — Jun 2018

• Greeted visitors, determined their needs and directed them to the appropriate personnel.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Maintained an organized filing system of paper documents and electronic files.
• Managed and updated clients records using computer systems.

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