• 13 years of experience in healthcare management and patient care, excelling in customer relationship services and clinic management. • Proven track record in increasing revenue by 200% through strategic sales approaches and promoting products and services. • Expertise in customer service, training and development, and creative problem-solving. Able to handle customer inquiries and manage staff effectively. • Experience in quality assurance management, including designing training programs for ISO, HACCP, and GMP, and overseeing daily operations